What is DonorIntel?
DonorIntel is a multi-tenant SaaS fundraising CRM designed for nonprofit teams that need donor data they can trust, access control they can explain, and workflows that scale from a single development office to distributed national programs. This page orients executives, admins, and power users on what the product is, how it is structured, and where to go next in the documentation.
Whether you are evaluating DonorIntel against incumbent platforms or onboarding a new organization, you will get the clearest picture by understanding tenants, users, and how DonorIntel models relationships between people, giving, and your own custom metadata.
Overview
Section titled “Overview”DonorIntel runs on a FastAPI backend with PostgreSQL, which means your operational data lives in a relational model tuned for integrity and reporting rather than ad hoc spreadsheets. Authentication and enterprise-ready access patterns are handled through WorkOS, including SSO and role-based access you can align with how your nonprofit already governs systems.
The product is opinionated: donors and transactions are first-class, permissions are explicit, and activity is observable so teams can collaborate without guessing who changed what. The sections that follow explain that philosophy and map the main domains—tenants, branding, users, invitations, custom fields, and audit logs—you will use every day.